Join the team! Recruiting for a Client Services Director
Coast Communications is looking for an experienced communications professional to join us as Client Services Director.
This is a senior, hands on role for someone who enjoys building relationships, identifying opportunities and helping organisations navigate complex conversations. As a senior ambassador for Coast, you will lead some of our most important client relationships, represent Coast externally and play a key role in the future direction of our consultancy.
Key responsibilities include:
- Leading a portfolio of key and strategic client accounts.
- Acting as a senior point of contact for clients and providing strategic communications advice and support.
- Building trusted, long-term relationships with clients, stakeholders and partner organisations.
- Representing Coast and deputising for the Managing Director where required at client meetings, stakeholder events, public consultations, networking opportunities and industry forums.
- Travelling across the South West and wider UK to meet clients, stakeholders and partners face-to-face.
- Supporting and leading proposals, presentations, bids and pitches.
- Chairing meetings, facilitating discussions and maintaining strong relationships across client teams.
What we’re looking for:
- Significant experience in communications, public relations, public affairs, stakeholder engagement or a related field.
- A strong track record of managing and growing complex or high value client accounts.
- Excellent relationship management and interpersonal skills.
- Strong presentation, verbal and written communication skills.
- The confidence to provide strategic advice and constructive challenge to senior clients.
- Commercial awareness and an understanding of agency account management.
- Experience identifying opportunities for account growth and business development.
- The ability to manage competing priorities while maintaining high standards.
- A practical, collaborative and calm approach.
- Experience developing bids, proposals, presentations or pitches.
- A willingness and enthusiasm to travel regularly as part of the role.
Experience within infrastructure, energy, transport, planning, local government or other regulated sectors would be advantageous, but is not essential.
See the full job description here.
Closing date for applications: 21 August 2026
Location: St Mellion, Cornwall
To apply: Please send your CV and a short cover letter explaining why you would be a strong fit for Coast and the Client Services Director role to sarah@coastmarcoms.co.uk